Shipping policy
Thank you for visiting and shopping at Saatwik Adda. We are committed to delivering your order accurately, in good condition, and on time.
1. Shipping Coverage
We currently ship across India. For bulk or international orders, please contact us at info@saatwikadda.com before placing an order.
2. Order Processing Time
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All orders are processed within 1–2 business days.
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Orders are not shipped or delivered on Sundays or public holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, you will be informed via email or phone.
3. Shipping Rates & Delivery Estimates
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Shipping Charges are calculated at checkout based on order value and location.
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Estimated Delivery Time:
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Metro Cities: 2–4 business days
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Other Locations: 3–7 business days
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Free shipping on orders above ₹5000.
4. Tracking Your Order
Once your order is shipped, you will receive a shipment confirmation email with a tracking number. You can track the delivery status via the courier partner's website.
5. Packaging
All products are securely packed in food-grade, tamper-proof packaging to ensure hygiene and safety.
6. Delays or Issues
If your order is delayed, lost, or arrives damaged:
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Please contact our support team within 48 hours at info@saatwikadda.com.
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Include your order number, photos (if damaged), and any relevant details.
7. Incorrect Shipping Information
Please ensure your shipping address and contact details are correct. We are not responsible for delays or losses caused due to incorrect or incomplete information.
8. Delivery Partners
We work with reputed courier partners such as Delhivery, BlueDart, DTDC, India Post, etc., to ensure reliable and safe delivery.
9. Contact Us
For any queries related to shipping, email us at info@saatwikadda.com.